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At Hemp Source Inc., we’re proud to offer secure shipping and convenient local delivery for all our hemp-derived products. Please review our policy below.

📦 USPS Shipping (Nationwide)

We ship all orders using the United States Postal Service (USPS) to U.S. states where hemp-derived cannabinoids are legal.

Processing Time: Orders are processed within 1–2 business days

Shipping Time: Estimated 2–5 business days after processing

Tracking: Tracking info will be provided via email when shipped

⚠️ Hemp Source Inc. is not responsible for lost or delayed shipments, or incorrect addresses provided by the customer.

🚗 Local Delivery (Franklin, PA Area)

We provide local delivery within 10 miles of our storefront at:

📍 857 Allegheny Blvd, Franklin, PA 16323

Delivery Hours: 10 AM – 6 PM, Monday through Saturday

Minimum Order: $29

Delivery Fee: Free for orders over $100; $6 fee for orders under $100

Delivery Method: Orders will be delivered directly to your door

❗Disclaimer: Once the order is delivered to the address provided, Hemp Source Inc. is not responsible for lost, stolen, or unattended packages. Please ensure someone is available to retrieve your order promptly.

📬 Shipping Restrictions

We do not ship to states or municipalities where THCA or hemp-derived THC products are prohibited. It is the customer’s responsibility to know and follow applicable laws.

❗ Order Issues

If your order is damaged, missing, or incorrect, please contact us within 7 days of delivery:

📧 Info@hemp-source.com (Include order number and photos if applicable)

Questions?

📧 Info@hemp-source.com

📍 Hemp Source Inc., 857 Allegheny Blvd, Franklin, PA 16323

🌐 www.hemp-source.com

At Hemp Source Inc., we are committed to providing high-quality, lab-tested THCA and hemp-derived products. Your satisfaction is important to us. Please review our refund policy below:

Returns & Refund Eligibility

Due to the nature of our products and federal shipping regulations. We do not accept returns or exchanges on consumable items (such as THCA flower, concentrates, edibles, or cartridges) once they leave our facility.

However, we will provide a replacement or refund if your order arrives:

• Damaged
• Incorrect
• Defective

How to Request a Refund or Replacement

To be eligible for a refund or replacement:

1. Contact us within 14 days of receiving your order.
2. Email info@hemp-source.com with:

• Your order number
• A photo of the item(s)
• A description of the issue

Our team will review your request within 2 business days.

Refunds (If Approved)

Approved refunds will be issued back to your original payment method within 5–10 business days. If a replacement product is requested, we will ship it free of charge.

Non-Refundable Situations

Buyer’s remorse or dissatisfaction with effects (as experiences may vary)

Orders marked “Delivered” by the carrier but not received

Products stored improperly after delivery (e.g., heat damage)

Note: By purchasing from our website, you agree to this refund policy and our terms of service.